LaQuest Web Privacy Policy

Reviewed in 25th May 2018. GDPR version


We at LaQuest respect your personal data and want to be GDPR friendly. That is why, we have tried to make the information in this Privacy Policy understandable and clear, while boring only to the extent required by the law.

Who we are?

LaQuest LLP, India is the controller and holding company. Our address is A-1, UGF 149/2 Friend Apartment, Devli, Near South Delhi, Delhi – 110062 India.

LaQuest Philippines Inc, Philippines is the international branch of LaQuest LLP based in Level 10-1 One Global Place 25th Street, 5th Ave, Bonifacio Global City, Taguig, 1634 Metro Manila. Philippines


LaQuest is a global business solutions provider dedicated to elevating it’s business partner’s backbone as it facilitates the upgrade of obsolete business platforms, provides reliable business backend support, and help traditional business system transform to the digital world. A trusted Google Cloud partner with Certified G Suite Administrators and technical supports, LaQuest is committed to bringing digital advancement with its reliable source of competent professionals honed to deliver client satisfaction.


This privacy notice discloses our privacy practices that applies solely to the information collected by our website, www.laquest.net

We collect your personal information necessary for our business interactions. You will receive a notification when your Personally Identifiable Information is collected from our web site. This includes details of how it is going to be used, the available choices of how you want your data to be utilized and of whom it will be shared. Added are the security procedures in place to protect your information from being misused as well as your option to correct any inaccuracies in the information.

Using our website, or the services provided by LaQuest, including, but not limited to software and technology, digital, outsourcing, direct, inbound or outbound lead generation services, contact sourcing, data appending, data validation and any other business services that may be provided from time to time, you agree to the terms and conditions set forth within this policy and all the ancillary policies of our services.

We may from time to time review and revise these terms for update or business enhancement reasons. We reserve the right to amend or change the policies anytime without prior notice. The amendment or changes thereto shall be effective immediately once posted on our website.

All employees and agents of LaQuest understand that any information provided to us is to be held with high confidentiality to protect our user’s privacy.


How do we collect Personal Information?

We obtain personal information in a variety of ways in which our customers have voluntarily provided. These are: 

  • Full name
  • Job title 
  • Company or organization you work
  • Your email address
  • Your phone number
  • Address and information about your company or organization
  • The fact that you’ve visited our website
  • Who referred you to laquest.net
  • Have you download any marketing materials from our website
  • Your linkedIn profile address

Ultimately, the personal Information you provide to us is at your discretion and under your control. We could add some information that is not a secret, like your job title or address to LinkedIn profile, if you’ve made those publicly available.


Who will we share your data with?

LaQuest LLP and LaQuest Philippines Inc

We may disclose your information to our affiliates or subsidiaries, which may help us to process it.



Service Providers

We may disclose your data to third party vendors, service providers, contractors or agents who perform functions on our behalf, such as website management, hosting, technical support and marketing analytics. We’ll make sure that they treat it as protective as we do.

 


Where is your data processed?

Your data is processed in India and the Philippines and may be transferred to the US, Asia or Europe.  Your data will always be safe and under GDPR protection, despite where it is processed.

We treat your data as protective as the GDPR requires from the moment we’ve received it. If we transfer your data inside or outside our group, we’ll use appropriate safeguards, such as standard contractual clauses, for personal data not to get outside of the GDPR scope.

 


Why do we collect personal information?

We use your information to communicate with you and provide you with the services listed on www.laquest.net. Occasionally, we update you about our new trends, improved or added services and to help us better understand your needs and interests.

We also collect information about your visit to our web site, including the pages you access, the links you click and other actions taken within our site for the purpose of  

collective trend analysis, better management purposes of the regular use of our web site and improve its content.


Where do we use use your Personal Information?


We are the sole owners of the information collected on our website. We only have access to collect information that you voluntarily give us such as; name, address, phone and billing information via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than when necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about special offers, new products or services, or changes to this privacy policy.

 


Consent

By providing personal Information to us, you agree and consent that we may collect, use and disclose your personal Information in accordance with this Policy. In addition, where appropriate, specific authorizations or consents may be obtained from time to time. In most cases and subject to legal and contractual restrictions, you are free to refuse or withdraw your consent at any time. It should be noted that the website can only be used if you provide Personal Information.


When we may disclose your personal information?

We will not sell, rent or lease your information to third parties for their independent use under any circumstances. However, disclosure may take place in some situations, including sharing information with third parties that are contractually bound to us with the understanding not to disclose shared information for their personal use.
We may provide access to our database in order to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal process.

While your personally identifying information is protected as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, our parent or any subsidiary or affiliated entity of us are sold, assigned, transferred or acquired by another company, the information from and/or about our clients may be among the transferred assets.

We may disclose your Personal Information to an individual or organization in the following circumstances:

(a) to third parties who are our advisors or service providers;
(b) banking partners and/or financial institutions to facilitate the transaction;
(c) to third parties who are, or may be involved in maintaining, reviewing and developing our business systems, procedures and infrastructure, including testing or updating our systems and/or the Website; and
(d) to third parties when required by applicable law.

Where we disclose Personal Information to third parties that perform services on our behalf, we will require those third parties to use such information solely for the purposes of providing services to us and to have appropriate safeguards for the protection of that Personal Information.


The accuracy and retention of personal information

We endeavour to ensure that any Personal Information provided and in our possession is as accurate, current and complete as necessary for the purposes for which we use that information. We keep your Personal Information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on its use and the nature of the information. This period may extend beyond the end of your relationship with us but it will be only for so long as is necessary.


Your access to and control over information

We endeavour to maintain appropriate physical, procedural and technical security with respect to the storage of Personal Information so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information. We have established all suitable procedures to protect the security of our client information from unauthorized access, use, or disclosure. LaQuest has employees that understand the importance of confidentiality and client privacy, and all our employees and contractors are bound by a non-disclosure agreement. If for any reason you need to make changes to Personal Information, we should be contacted by email info@laquest.net or in writing to ensure that these changes take place immediately.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our email address info@laquest.net, or via the web form at http://www.laquest.net

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Use or access of website

In using the Website (www.laquest.net), you may encounter “cookies”. “Cookies” are files or pieces of information that may be stored in a computer’s hard drive when an individual visits a website. Most Internet browsers are initially set to accept cookies. If you do not wish to accept cookies, you can set yours to refuse cookies or to alert you when cookies are being sent. “Session” cookies are temporary bits of information that are erased once a visitor exits its web browser window or otherwise turns its computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. The Website may use session cookies.

“Persistent” cookies are more permanent bits of information that are placed on the hard drive of a visitor’s computer and stay there unless it is deleted. Persistent cookies store information on a visitor’s computer for a number of purposes, such as retrieving certain information previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on visitor preferences. The Website may use persistent cookies.

We have no control over the content of third party websites that individuals may access through hyperlinks on the Website. We encourage everyone to read the privacy policy of every website they visit.


Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as data, name email), that information is encrypted and transmitted to us in a secure way. You can verify the web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your access to our website www.laquest.net generates entries in our web server logs that identify the Internet Address (or IP number) of the gateway you used to access our site (for example the external address of a cable modem) and the pages accessed. We use this information only to improve the operations of our website and retain the records for only one month. We can delete these records earlier at your request.


Resolving your privacy concerns

In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you through the Website or otherwise.

LaQuest welcomes your comments regarding our privacy statement. To submit your comments, or to request more information about our privacy policy, please contact our privacy officer by email at info@laquest.net


Contact us

If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email us at info@laquest.net

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