Support

How can we help?

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Divide Support into logical categories:

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Product Support

Divide support into categories: features, bugs, updates, usage.

Product Support
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Services & Platform Support

Structure support by type: onboarding, training, consultation, maintenance.

Services & Platform Support
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System Integration Support

Group support by vendor: integration, compatibility, external SLAs.

System Integration Support

Contact Support Team

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Submit a Ticket

Report issues easily anytime you need. We'll respond quickly to resolve them.

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Email Support

Reach out to us by email. Expect clear and prompt assistance.

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Chat Support

Start a live chat with us. We're ready to assist instantly.

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Book an Appointment

Choose a time that works best. Speak with our support experts directly.

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Quick Links

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Create a Case
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View My Case
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Features & Bugs
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Knowledge Base
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Billing
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Call Us
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Email Us
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Request a Demo
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Service Level Agreement (SLA)
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Cloud Managed Services
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User Guide and Downloads
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Product Documentation
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Frequently Asked Questions (FAQs)
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Support & Downloads
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Training and Certification
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Login and Account Help
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News & Updates

Knowledge Base & FAQ

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Haven’t found what you’re looking for?

Reach out to our support team, we’re here to help you every step of the way.

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Get help faster and easier

Access instant answers, expert support, and step-by-step guides—all in one place.

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What solutions does LaQuest provide support for?

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We support all LaQuest-built systems including BrMIS, LIMS, CIMS, CRM Solutions, and Managed IT Services.

Can BrMIS work without internet?

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Do you provide data migration and configuration help?

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What kind of implementation support do you offer?

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Do you offer training for new system users?

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How do I get technical support for LIMS or CIMS?

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Still have questions? We can help.

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LaQuest Academy

Comprehensive Upskilling Designed to Enhance Your Skills and Expertise

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Community Forum

Connect, ask questions, and share insights with fellow LaQuest users and experts.

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Contact Support

Let’s connect to discuss your unique requirements and how we can help.

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